SHIPPING & delivery
Order Processing
All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day.
You will receive an email confirmation once your order has been processed and is ready for shipment.
Shipping
Once your order has been processed, standard shipping typically takes 3–5 business days to arrive. Please note that shipping times may vary depending on your location and carrier availability.
Pre Orders
For pre-order items, the estimated shipping date is listed on each product page. Please read this carefully before placing your order.
You will be notified via email when your pre-order has shipped.
By placing a pre-order, you acknowledge that the shipping date is an estimate and agree to wait until the item is available before it is dispatched.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order through the carrier's website.
Shipping Issues & Delays
If your order has not arrived within the expected timeframe, please take the following steps:
- Check your tracking number for the latest status update.
- Confirm the shipping address entered at checkout is correct.
- Allow an additional 2–3 business days, as carriers may experience unexpected delays.
- Contact our support team if your order remains undelivered beyond the extended window.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to reach out to our customer support team. We're happy to help!
support@shopposterity.com
